Client Testimonials
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Online review drive local business to you. Are your reviews doing that?
Online reviews matter for your business, but you might think there’s not much you can do if your customers simply aren’t leaving their feedback on sites like Google, Yelp, and Facebook. However, with review management services from Pixsan, you can take control of the conversation that’s happening about your business online.
We utilize the ReviewLead reputation management system to get a steady stream of positive reviews for your business, which will improve your digital marketing strategy in several ways.
● More positive reviews yield a better performance in local search results.
● Higher average star ratings with plenty of current, positive reviews will build trust with new customers before they ever visit your business in person.
● We’ll help you automatically share new 5-star reviews to your website and social media pages, so new visitors will see your great reputation front and center.
If you think you have enough reviews for your business or that online reviews simply don’t matter for your business, think again. Here’s a look at some key facts to consider about the importance of online reviews.
● 91% of people read reviews for local businesses online.
● 73% of consumers think that reviews older than three months are irrelevant.
● 84% of people trust online reviews as much as personal recommendations from friends and family members.
There are several components to review management that work in tandem to bolster your online reputation. We put ReviewLead to work for your business to achieve the following key goals.
● Get a Steady Stream of New, Positive Reviews – Customers simply don’t trust old reviews or view them as relevant. Even if your average star rating is five stars, customers will be suspicious if your newest customer review is months or years old. We’ll nudge your customers to share their feedback with well-timed texts and emails, so you get a steady stream of new reviews coming in each month.
● Stop Negative Reviews in Their Tracks – Unfortunately, one bad review can carry more weight than a handful of positive reviews. We’ll help you keep negative client feedback private, so you can resolve it out of the public eye and turn bad experiences into good ones—all without potentially tarnishing your otherwise stellar reputation. Even if a bad review does slip through now and then, having a larger volume of consistently positive reviews will help keep your star rating up and reduce the impact of one or two negative reviews.
● Respond to New Reviews – Whether they’re positive or negative, it’s important to respond to customer reviews to show your customers that you appreciate their feedback and care about what they have to say. You’ll be quickly alerted when new reviews come in, so you can respond to them in a timely fashion.
● Share Positive Reviews to Your Website – Celebrate your victories and make positive reviews work even harder for your business with automatic sharing to your website and social media pages.